Refund policy

Refund policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return or exchange.

  • Returns or exchanges accepted for 30 days starting when the package was delivered according to the delivery date provided by the carrier.
  • Returns - customer provides return shipping. See details below
  • Exchanges - a return shipping label will be provided. See details below
  • No restocking fee

To be eligible for a return and refund, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, log into your Store Account and find the order you would like to return. Click the request return button and follow the steps. Once your return is accepted you can ship your item back to us immediately. Instructions will be provided in your return approval confirmation email. Customers are responsible for all return shipping costs on items in which you are requesting a refund. Once your item is received and inspected we will process your refund for the cost of the product you purchased only, not the original shipping cost (if shipping costs were applied to your order total at the time of purchase).

You can always contact us for any return question at


Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.


Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on gift cards.